Rokie - Remote for Roku Player
KRAFTWERK 9 LTD · 4.51★ · 709,496 installs
17/100 · Opportunity score · C
consumer-chosen
Evidence
| installs | 709,496 |
|---|---|
| unhappiness | 9% |
| loyalty | 4.51★ |
| pays | Unproven |
8.6% of all ratings are 1–2★ (unhappiness index 13/100)
What to build
Engineer for instant response and advertise the speed difference.
Complaint themes
Performance
Perceived performance is a quality bar the incumbent has stopped meeting.
Roku
Roku
Price barrier
Users want the outcome but reject the price or the pricing model.
Roku Why &Why not:I
Roku Why &Why not:I
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Device rename feature??
Device rename feature??
Support & responsiveness
Users feel abandoned post-purchase; responsiveness is a cheap differentiator.
Roku Why &Why not:I
Roku Why &Why not:I