The New Yorker

Advance Magazine Publishers Inc. · 3.46★ · 8,019 installs

consumer-chosen

Evidence

24.9% of all ratings are 1–2★ (unhappiness index 39/100)

What to build

Deliver the first real result for free, then ask to pay for depth.

Complaint themes

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Desperately in need of improvement

  Most Frustrating App Ever

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Well designed but with annoying tics

  Decent, but buggy and missing features + useless help line

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Desperately in need of improvement

  July 2022, forced app upgrade, dumped old saved issues

• Outdated interface

  Perceived age signals abandonment and makes migration easy to justify.

  Desperately in need of improvement

  Decent, but buggy and missing features + useless help line

Hardware, carriers, chain stores and regulated products are filtered out of these lists.