Microsoft SharePoint

Microsoft Corporation · 4.53★ · 140,124 installs

consumer-chosen

Evidence

6.3% of all ratings are 1–2★ (unhappiness index 10/100)

What to build

Cut time-to-first-value to under a minute with opinionated defaults.

Complaint themes

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  It’s just bad

  This is barely an app

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  This is barely an app

  Unusable - illogical and cumbersome

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  It’s just bad

  I Want to Love Office 365!

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Finally!!! 👏🏾🙌🏾_but needs more.

  Finally!!! 👏🏾🙌🏾_but needs more.