Ford™
Ford Motor Company · 4.22★ · 1,457,898 installs
18/100 · Opportunity score · C
consumer-chosen
Evidence
| installs | 1,457,898 |
|---|---|
| unhappiness | 3% |
| loyalty | 4.22★ |
| pays | Unproven |
3.4% of all ratings are 1–2★ (unhappiness index 5/100)
What to build
Engineer for instant response and advertise the speed difference.
Complaint themes
Performance
Perceived performance is a quality bar the incumbent has stopped meeting.
Despair since purchasing truck
A long way to go
Onboarding barrier
Users churn before reaching the value moment; better onboarding lifts retention.
A long way to go
A long way to go
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Works Great (Could be Improved)
Works Great (Could be Improved)
Privacy & trust
A compliance-and-trust wedge, especially for regulated or sensitive tasks.
Lousy app!
Lousy app!