Norton VPN – Secure Proxy

Gen Digital Inc. · 4.45★ · 120,842 install proxy

consumer-chosen

Evidence

9.3% of all ratings are 1–2★ (unhappiness index 14/100)

What to build

Insufficient evidence to build this candidate: No verified domain capability or entities were identified.

Complaint themes

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  The worst VPN

  Recent update = problems

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  7- day free trial

  Laggy and doesn’t connect consistently

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  iPhone is great but Apple TV

  Slows my iPad down to the speed of a brick.

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Crash or freeze

  Does not even work

Hardware, carriers, chain stores and regulated products are filtered out of these lists.