Smart Home Manager

AT&T Services, Inc. · 4.76★ · 478,755 installs

consumer-chosen

Evidence

2.5% of all ratings are 1–2★ (unhappiness index 4/100)

What to build

Full offline capability with background sync when a network returns.

Complaint themes

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Tech company with a not so great app

  Inaccurate number of devices connected

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Great app, just needs more improvements!

  Randomly Blocks Devices

• AI output quality

  AI features exist but fail the accuracy bar users actually need.

  Inaccurate number of devices connected

  Great app, just needs more improvements!

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Inaccurate number of devices connected

  Faster internet