Care.com Caregiver: Find Jobs

Care.com, Inc. · 4.62★ · 157,688 installs

consumer-chosen

Evidence

6.5% of all ratings are 1–2★ (unhappiness index 10/100)

What to build

Ship the same core outcome with honest, flat, one-time pricing.

Complaint themes

• Price barrier

  Users want the outcome but reject the price or the pricing model.

  Used to be reasonable, not anymore

  The App is a complete money grab these days

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Needs work + ridiculous new fees

  Scam likely

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Needs work + ridiculous new fees

  Horrible And Refuses To Improve

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Used to be reasonable, not anymore

  Strange Nanny app. Not sure.