ID.me Authenticator

ID.me, Inc. · 4.32★ · 99,532 install proxy

consumer-chosen

Evidence

14.5% of all ratings are 1–2★ (unhappiness index 23/100)

What to build

Insufficient evidence to build this candidate: No verified domain capability or entities were identified.; No explicit single-user, local, offline or export boundary was found.

Complaint themes

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Terrible

  No help available

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Horrid

  Junk

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  No multi user makes it suck

  Freezes

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Terrible app and website

  Terrible

Hardware, carriers, chain stores and regulated products are filtered out of these lists.