DoorDash - Dasher
DoorDash, Inc. · 4.55★ · 2,463,740 installs
12/100 · Opportunity score · C
buyer uncertain
Evidence
| installs | 2,463,740 |
|---|---|
| unhappiness | 5% |
| loyalty | 4.55★ |
| pays | No signal |
4.7% of all ratings are 1–2★ (unhappiness index 7/100)
What to build
Deliver the first real result for free, then ask to pay for depth.
Complaint themes
Aggressive paywall
Value is gated before users feel it; trust is destroyed at the worst moment.
Great App!!! What would make it better though…..
Dashing….
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Needs fixing
Needs fixing
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Critical Update Needed
Critical Update Needed
Support & responsiveness
Users feel abandoned post-purchase; responsiveness is a cheap differentiator.
App update
App update