Wizz App - chat now

VLB · 4.32★ · 303,349 installs

consumer-chosen

Evidence

15.1% of all ratings are 1–2★ (unhappiness index 24/100)

What to build

Human-answered support as a stated product guarantee.

Complaint themes

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Straight bad

  UNBAN.

• AI output quality

  AI features exist but fail the accuracy bar users actually need.

  I don’t recommend

  Dumb things

• Outdated interface

  Perceived age signals abandonment and makes migration easy to justify.

  Redesign

  what

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Been banned since June of this year

  Change of app

Hardware, carriers, chain stores and regulated products are filtered out of these lists.