Bark - Parental Controls

Bark Technologies Inc · 4.25★ · 35,696 installs

consumer-chosen

Evidence

16.0% of all ratings are 1–2★ (unhappiness index 25/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  THIS APP NEEDS TO BE STOPPED!

  Love this, but a few critical pieces need work

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Customer Service is not very responsive!

  THIS APP NEEDS TO BE STOPPED!

• Privacy & trust

  A compliance-and-trust wedge, especially for regulated or sensitive tasks.

  Customer Service is not very responsive!

  THIS APP NEEDS TO BE STOPPED!

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Customer Service is not very responsive!

  Good app with great tech support