Sonos

Sonos, Inc. · 4.57★ · 938,496 install proxy

consumer-chosen

Evidence

8.1% of all ratings are 1–2★ (unhappiness index 12/100)

What to build

Insufficient evidence to build this candidate: No verified domain capability or entities were identified.; No explicit single-user, local, offline or export boundary was found.

Complaint themes

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Don’t use this system anymore

  A bit less buggy, but so ~slow~

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  The Best

  Software nightmare

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Good sounding equipment but…

  Who is in charge of UX/UI

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Why keep changing things??

  Sonos FTW

Hardware, carriers, chain stores and regulated products are filtered out of these lists.