Smart Imprimante et Scanner
On Hand Apps - FZCO · 4.41★ · 82,367 installs
12/100 · Opportunity score · C
buyer uncertain
Evidence
| installs | 82,367 |
|---|---|
| unhappiness | 9% |
| loyalty | 4.41★ |
| pays | No signal |
9.2% of all ratings are 1–2★ (unhappiness index 14/100)
What to build
Ship the same core outcome with honest, flat, one-time pricing.
Complaint themes
Price barrier
Users want the outcome but reject the price or the pricing model.
Poor support for sales of replacement cartridges
Poor support for sales of replacement cartridges
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Epson ET-4850
Epson ET-4850
Offline & connectivity
The use case happens where connectivity is poor and the app simply fails.
Issues with WI-FI
Issues with WI-FI
Performance
Perceived performance is a quality bar the incumbent has stopped meeting.
Issues with WI-FI
Issues with WI-FI