列印
SMM service, s.r.o. · 4.23★ · 9,856 installs
13/100 · Opportunity score · C
buyer uncertain
Evidence
| installs | 9,856 |
|---|---|
| unhappiness | 20% |
| loyalty | 4.23★ |
| pays | Unproven |
19.8% of all ratings are 1–2★ (unhappiness index 31/100)
What to build
Deliver the first real result for free, then ask to pay for depth.
Complaint themes
Aggressive paywall
Value is gated before users feel it; trust is destroyed at the worst moment.
No way of cancel the first three days even if purchased full year
Can I at least see the features before I commit anything?
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Frustrated !!!
No way of cancel the first three days even if purchased full year
AI output quality
AI features exist but fail the accuracy bar users actually need.
No way of cancel the first three days even if purchased full year
HP Dumb
Price barrier
Users want the outcome but reject the price or the pricing model.
Didn’t work - Denied Refund
Didn’t work - Denied Refund