Boost Mobile

DISH Network LLC · 4.71★ · 548,271 installs

consumer-chosen

Evidence

3.5% of all ratings are 1–2★ (unhappiness index 5/100)

What to build

Human-answered support as a stated product guarantee.

Complaint themes

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Only great things for Boost

  Great App - Great Company!

• Price barrier

  Users want the outcome but reject the price or the pricing model.

  Ehh not what they claim it to be, deceitful

  Another Month of Taking Away App Functions

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Terrible app and service

  DO NOT WASTE YOUR TIME/MONEY

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Ehh not what they claim it to be, deceitful

  Terrible app and service