LinkedIn

LinkedIn Corporation · 4.56★ · 644,009 installs

buyer uncertain

Evidence

3.0% of all ratings are 1–2★ (unhappiness index 4/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Semi-Helpful, But The Feeds Desperately Need To Change

  Bugs bugs bugs

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Horrible New User Experience and Customer Service

  Took My Card Info, Then Locked Me Out

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Took My Card Info, Then Locked Me Out

  Took My Card Info, Then Locked Me Out

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Good Professional Platform, Needs UI Adjustments

  Good Professional Platform, Needs UI Adjustments