Match 配對單身線上交友約會相親

Match Group Americas, LLC · 4.55★ · 239,489 installs

consumer-chosen

Evidence

20.2% of all ratings are 1–2★ (unhappiness index 32/100)

What to build

Full offline capability with background sync when a network returns.

Complaint themes

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Great in many ways, I just didn’t get the notification

  Materialistic app

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Great in many ways, I just didn’t get the notification

  Great in many ways, I just didn’t get the notification

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Mac in customer service is awesome!!

  Mac in customer service is awesome!!

• Price barrier

  Users want the outcome but reject the price or the pricing model.

  not worth it, bad for you and your dating life

  not worth it, bad for you and your dating life

Hardware, carriers, chain stores and regulated products are filtered out of these lists.