MapQuest GPS Navigation & Maps

MapQuest Holdings LLC · 4.58★ · 28,809 installs

consumer-chosen

Evidence

11.9% of all ratings are 1–2★ (unhappiness index 19/100)

What to build

A clean, modern interface with the same feature set, priced plainly.

Complaint themes

• Outdated interface

  Perceived age signals abandonment and makes migration easy to justify.

  EVERYONE wants me to switch to wake

  MapQuest is better than google maps

• Intrusive ads

  Ad load is high enough that users would rather pay than tolerate it.

  EVERYONE wants me to switch to wake

  EVERYONE wants me to switch to wake

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Helpful but needs help

  Helpful but needs help

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  No simple way to report critical location errors.

  No simple way to report critical location errors.