Google Voice

Google LLC · 4.26★ · 61,944 installs

consumer-chosen

Evidence

13.9% of all ratings are 1–2★ (unhappiness index 22/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Love the App, But Contact Management Needs Work 🌟🌟🌟🌟

  Google Ruined It !! Now It's Back !!

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Mobile data calling is broken

  Mobile data calling is broken

• Intrusive ads

  Ad load is high enough that users would rather pay than tolerate it.

  Decent, but could use some work

  Decent, but could use some work

• AI output quality

  AI features exist but fail the accuracy bar users actually need.

  Use different # to verify… Really?

  Use different # to verify… Really?