Spotify - 音樂和 Podcast
Spotify · 4.82★ · 42,141,707 installs
12/100 · Opportunity score · C
consumer-chosen
Evidence
| installs | 42,141,707 |
|---|---|
| unhappiness | 3% |
| loyalty | 4.82★ |
| pays | Unproven |
3.0% of all ratings are 1–2★ (unhappiness index 4/100)
What to build
Win on reliability alone, then market it explicitly against the incumbent.
Complaint themes
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Great app but I miss liking songs with one tap
great aside from recent problems with group sessions
Aggressive paywall
Value is gated before users feel it; trust is destroyed at the worst moment.
Please go back
Please go back
Intrusive ads
Ad load is high enough that users would rather pay than tolerate it.
4 Stars but…
4 Stars but…
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Favorite app ever
Favorite app ever