UPS
UPS · 4.58★ · 1,226,058 install proxy
13/100 · Opportunity score · C
buyer uncertain
Evidence
| install proxy | 1,226,058 |
|---|---|
| unhappiness | 9% |
| loyalty | 4.58★ |
| pays | Promising |
8.8% of all ratings are 1–2★ (unhappiness index 14/100)
What to build
Insufficient evidence to build this candidate: No verified domain capability or entities were identified.; No explicit single-user, local, offline or export boundary was found.
Complaint themes
Privacy & trust
A compliance-and-trust wedge, especially for regulated or sensitive tasks.
Live tracking
Track my package
Support & responsiveness
Users feel abandoned post-purchase; responsiveness is a cheap differentiator.
2 Hours Past My 2-Hour Guaranteed Delivery Window ; Had to Run Down Driver to Get $2K Package
Terrible app
Onboarding barrier
Users churn before reaching the value moment; better onboarding lifts retention.
Barb
Just awful
AI output quality
AI features exist but fail the accuracy bar users actually need.
Bad service
Culture of dishonesty
Hardware, carriers, chain stores and regulated products are filtered out of these lists.
Open the live ranking