Chicago Tribune

Tribune Publishing Company, LLC · 4.45★ · 18,413 installs

consumer-chosen

Evidence

9.1% of all ratings are 1–2★ (unhappiness index 14/100)

What to build

Deliver the first real result for free, then ask to pay for depth.

Complaint themes

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Programming is off

  Fair to middling

• Data loss & sync

  Trust-destroying failures; users will migrate to anything that is provably safe.

  Fire your QC team, Or hire one

  Fire your QC team, Or hire one

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Fire your QC team, Or hire one

  Fire your QC team, Or hire one

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Frustrating to Navigate

  Frustrating to Navigate

Hardware, carriers, chain stores and regulated products are filtered out of these lists.