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Tencent Technology (Shenzhen) Company Limited · 3.81★ · 81,046 installs

consumer-chosen

Evidence

22.9% of all ratings are 1–2★ (unhappiness index 36/100)

What to build

On-device processing with a public, auditable data policy.

Complaint themes

• Privacy & trust

  A compliance-and-trust wedge, especially for regulated or sensitive tasks.

  Once your account is locked, you are screwed over!

  Blocked Account Access

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Missing multi-phone support

  Missing multi-phone support

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Once your account is locked, you are screwed over!

  Once your account is locked, you are screwed over!

Hardware, carriers, chain stores and regulated products are filtered out of these lists.