Snapchat：與好友聊天

Snap, Inc. · 4.11★ · 5,938,986 installs

consumer-chosen

Evidence

9.8% of all ratings are 1–2★ (unhappiness index 15/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Even great apps can be improved.

  Even great apps can be improved.

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Let’s just be real.

  Let’s just be real.

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Disappointed long time user

  Disappointed long time user

• Privacy & trust

  A compliance-and-trust wedge, especially for regulated or sensitive tasks.

  Let’s just be real.

  Let’s just be real.