Google Health (Fitbit)

Google LLC · 4.12★ · 698,732 installs

consumer-chosen

Evidence

8.2% of all ratings are 1–2★ (unhappiness index 13/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  I love Fitbit, but Google needs to take a small step back

  Awesome...but needs a little tweaking 😉

• Privacy & trust

  A compliance-and-trust wedge, especially for regulated or sensitive tasks.

  Satisfied overall, but room for improvement

  Easy biometrics at your fingertips

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  I love Fitbit, but Google needs to take a small step back

  I love Fitbit, but Google needs to take a small step back

• Data loss & sync

  Trust-destroying failures; users will migrate to anything that is provably safe.

  So much for bug fixes.... and they were fixed!

  So much for bug fixes.... and they were fixed!