Google Drive - online bestands

Google LLC · 4.57★ · 7,801,696 installs

consumer-chosen

Evidence

3.0% of all ratings are 1–2★ (unhappiness index 4/100)

What to build

Engineer for instant response and advertise the speed difference.

Complaint themes

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Google Wins

  Easy to use, powerful and dependable

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Google Wins

  Google Wins

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Used to be a 5+ Star App But…🤷🏻‍♂️

  Used to be a 5+ Star App But…🤷🏻‍♂️

• Outdated interface

  Perceived age signals abandonment and makes migration easy to justify.

  Surprisingly iOS Drive works better than Androids version

  Surprisingly iOS Drive works better than Androids version