Tinder - 配對、交友、聊天

Tinder LLC · 4.39★ · 1,748,571 installs

consumer-chosen

Evidence

15.6% of all ratings are 1–2★ (unhappiness index 25/100)

What to build

Deliver the first real result for free, then ask to pay for depth.

Complaint themes

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Boredom

  Lack of option and paywall

• Price barrier

  Users want the outcome but reject the price or the pricing model.

  Money is no it

  Not worth it

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Has turned worse than ok Cupid or wink

  Banned for what?

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Support

  Banned