healow
eClinicalWorks LLC · 4.70★ · 713,846 installs
10/100 · Opportunity score · C
buyer uncertain
Evidence
| installs | 713,846 |
|---|---|
| unhappiness | 4% |
| loyalty | 4.70★ |
| pays | No signal |
4.3% of all ratings are 1–2★ (unhappiness index 6/100)
What to build
Deliver the first real result for free, then ask to pay for depth.
Complaint themes
Aggressive paywall
Value is gated before users feel it; trust is destroyed at the worst moment.
There is a lot of room for improvement
Scheduling isn’t great
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Constant Problems & Awful Support
Nonfunctional app
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Needs a different layout approach
Think app needs an update bc of iOS 15
Onboarding barrier
Users churn before reaching the value moment; better onboarding lifts retention.
Doesn’t write to Apple Health
Doesn’t write to Apple Health