MEGA：加密雲端儲存

Mega Networks LLC · 4.63★ · 106,910 installs

consumer-chosen

Evidence

7.1% of all ratings are 1–2★ (unhappiness index 11/100)

What to build

Engineer for instant response and advertise the speed difference.

Complaint themes

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Nice way to force people to pay money!!!

  Smoke and Mirrors

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  “Insufficient transfer quota”

  Great but…

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Smoke and Mirrors

  Love MEGA. App is decent, but with one slight problem.

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Nice way to force people to pay money!!!

  Nice way to force people to pay money!!!