PDF Expert - 文件編輯器、閱讀器和轉換器

Readdle Technologies Limited · 4.67★ · 215,915 installs

consumer-chosen

Evidence

5.3% of all ratings are 1–2★ (unhappiness index 8/100)

What to build

Ship the single most-requested missing capability as the headline feature.

Complaint themes

• Missing capability

  Explicit feature asks — the closest thing to free product requirements.

  Great support service team

  Indispensable App & Superior Customer Service!

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  I LOVE this app!

  Indispensable App & Superior Customer Service!

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Mixed feelings, good app after years of trying

  Mixed feelings, good app after years of trying

• Data loss & sync

  Trust-destroying failures; users will migrate to anything that is provably safe.

  Great Except for Dropbox Sync Issues on iPad

  Great Except for Dropbox Sync Issues on iPad