Google 文件

Google LLC · 4.69★ · 3,239,864 installs

consumer-chosen

Evidence

2.7% of all ratings are 1–2★ (unhappiness index 4/100)

What to build

Engineer for instant response and advertise the speed difference.

Complaint themes

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Best app ever

  Great for short writing; struggles with longer works

• Crashes & stability

  Basic reliability is missing; this is the cheapest wedge to out-execute on.

  Okay but...

  Great for short writing; struggles with longer works

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  Best app ever

  Better for Personal Use

• Onboarding barrier

  Users churn before reaching the value moment; better onboarding lifts retention.

  Great for short writing; struggles with longer works

  Best Doc service