Ring - Always Home
Bot Home Automation, INC · 4.51★ · 1,845,536 installs
16/100 · Opportunity score · C
consumer-chosen
Evidence
| installs | 1,845,536 |
|---|---|
| unhappiness | 4% |
| loyalty | 4.51★ |
| pays | Unproven |
3.9% of all ratings are 1–2★ (unhappiness index 6/100)
What to build
Engineer for instant response and advertise the speed difference.
Complaint themes
Performance
Perceived performance is a quality bar the incumbent has stopped meeting.
Not impressed - does not work
Too many problems
Offline & connectivity
The use case happens where connectivity is poor and the app simply fails.
No Effort to Fix Obvious Problems
Gift from hell
Price barrier
Users want the outcome but reject the price or the pricing model.
The “Optional” Subscription Makes The App Useless!
The “Optional” Subscription Makes The App Useless!
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Neighbors section so buggy
Neighbors section so buggy