Robinhood: Trading & Investing
Robinhood Markets Inc · 4.29★ · 4,841,528 installs
30/100 · Opportunity score · B
consumer-chosen
Evidence
| installs | 4,841,528 |
|---|---|
| unhappiness | 15% |
| loyalty | 4.29★ |
| pays | No signal |
14.9% of all ratings are 1–2★ (unhappiness index 23/100)
What to build
Ship the single most-requested missing capability as the headline feature.
Complaint themes
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Love App , company and democratized breakthrough
Just needs a human when things go wrong
Support & responsiveness
Users feel abandoned post-purchase; responsiveness is a cheap differentiator.
Bad Brokerage
Very bad experience
Outdated interface
Perceived age signals abandonment and makes migration easy to justify.
Best and easiest app ever for investing!
Best and easiest app ever for investing!
Onboarding barrier
Users churn before reaching the value moment; better onboarding lifts retention.
Best in class
Best in class