Amazon Alexa
AMZN Mobile LLC · 4.58★ · 5,884,477 installs
16/100 · Opportunity score · C
consumer-chosen
Evidence
| installs | 5,884,477 |
|---|---|
| unhappiness | 8% |
| loyalty | 4.58★ |
| pays | No signal |
8.2% of all ratings are 1–2★ (unhappiness index 13/100)
What to build
Ship the single most-requested missing capability as the headline feature.
Complaint themes
Missing capability
Explicit feature asks — the closest thing to free product requirements.
Not Pleased With the New Update
A Step Backwards
Performance
Perceived performance is a quality bar the incumbent has stopped meeting.
Has become patronizing and rigid
Has become patronizing and rigid
Crashes & stability
Basic reliability is missing; this is the cheapest wedge to out-execute on.
Glitchy across multiple devices since update on July 22
Glitchy across multiple devices since update on July 22