Private Internet Access 虛擬私人網路

Private Internet Access, Inc. · 4.69★ · 149,686 install proxy

consumer-chosen

Evidence

8.0% of all ratings are 1–2★ (unhappiness index 6/100)

What to build

Insufficient evidence to build this candidate: No verified domain capability or entities were identified.

Complaint themes

• Offline & connectivity

  The use case happens where connectivity is poor and the app simply fails.

  still same problem as before with vpn stopping

  A solid and easy to use VPN

• Performance

  Perceived performance is a quality bar the incumbent has stopped meeting.

  Works as Described

• Support & responsiveness

  Users feel abandoned post-purchase; responsiveness is a cheap differentiator.

  Great customer service

  I really like PIA

• Aggressive paywall

  Value is gated before users feel it; trust is destroyed at the worst moment.

  Annoying!

Hardware, carriers, chain stores and regulated products are filtered out of these lists.